2. Medical Services & Treatment
• Emergency Care: In case of a medical emergency, please call our emergency line or visit the hospital immediately. Do not rely solely on online communications for urgent care.
• Medical Advice: The content provided on our website is for informational purposes only. It should not be considered a substitute for professional medical advice, diagnosis, or treatment.
• Consent to Treatment: By admitting yourself or a dependent, you provide general consent to medical evaluation and routine treatment by our healthcare professionals.
3. Appointments & Cancellations
• Scheduling: Patients can book appointments online, via phone, or in person. We strive to adhere to schedules, but medical emergencies may cause unforeseen delays.
• Cancellations: We request that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment so that the slot can be offered to another patient in need.
• No-Shows: Repeated missed appointments without prior notice may result in a non-refundable booking fee for future appointments.
4. Financial & Billing Policies
• Payment Obligations: Patients or their guarantors are responsible for all charges incurred during treatment, regardless of insurance coverage.
• Insurance: We accept various health insurance plans. However, patients must verify coverage networks and limits. Co-pays and deductibles are due at the time of service.
• Estimates: We provide estimated costs for procedures upon request. Final bills may vary based on the actual treatment and duration of stay required.
5. Patient Conduct & Responsibilities
• Respectful Environment: We maintain a zero-tolerance policy against physical or verbal abuse towards our medical staff, employees, or other patients.
• Accurate Information: Patients must provide accurate and complete information regarding their medical history, current medications, and previous treatments.
• Hospital Rules: Patients and visitors must adhere to visiting hours, infection control protocols (such as mask mandates), and smoking/alcohol prohibitions within the campus.
6. Limitation of Liability
While Salem Gopi Hospital strives to provide the highest standard of care, we are not liable for any indirect, incidental, or consequential damages arising from the use of our digital platforms or reliance on general information provided. This limitation does not affect our liability for gross negligence or malpractice under applicable medical laws.
7. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of our services or these terms shall be subject to the exclusive jurisdiction of the courts located in Salem, Tamil Nadu.
