As a healthcare provider, we collect both identifying and health-related information, which may include:

• Personal Identification: Name, age, gender, date of birth, address, email, and phone number.
• Medical Information: Medical history, diagnostic reports, prescriptions, treatment records, and physician notes.
• Financial Information: Billing details, insurance provider information, and payment records.
• Website Usage Data: IP address, browser type, cookies, and interaction with our website.

The information we collect is strictly used to provide the highest quality of healthcare and related services:

• Medical Treatment & Care: To diagnose, treat, and monitor your health condition effectively.
• Administrative Purposes: For appointment scheduling, hospital admissions, and patient communications.
• Billing & Insurance: To process payments and coordinate with your health insurance providers.
• Quality Improvement: To improve our healthcare services, hospital facilities, and patient experience.
• Legal Obligations: To comply with medical regulations and statutory requirements.

We treat your medical records with the utmost confidentiality. However, your information may be shared under specific circumstances:

• With Healthcare Professionals: Doctors, nurses, and technicians directly involved in your care.
• Insurance Companies: For claims processing, pre-authorization, and billing settlements.
• Legal & Regulatory Authorities: When required by law, court orders, or government health agencies.
• Third-Party Services: Diagnostic labs or pharmacies, solely for fulfilling your medical requirements.

*We do not sell, trade, or rent your personal identification or medical information to others.

Salem Gopi Hospital employs comprehensive physical, electronic, and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. Our healthcare information systems are secured with encryption, restricted access controls, and regular security audits to maintain the integrity of your sensitive medical records.

You have specific rights regarding your personal and medical information:

• Access & Review: You can request to view or obtain copies of your medical records.
• Correction: You have the right to request corrections to inaccurate personal or contact details.
• Withdrawal of Consent: You may withdraw your consent for future data processing, recognizing it may affect our ability to provide certain services.
• Data Portability: Request transfer of your medical summaries to another healthcare provider.

Our website may use 'cookies' to enhance your browsing experience. Cookies are temporary files stored on your device that help us understand how you use our site, save your preferences, and provide customized content. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.

Salem Gopi Hospital reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage patients and visitors to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

If you have any questions about this Privacy Policy, the practices of this hospital, or your dealings with our website, please contact us at:

Salem Gopi Hospital
23, B, Ramakrishna Rd, Hasthampatti,
Salem, Tamil Nadu 636007

Phone: +91 9894352229
Email: salemgopihosp@gmail.com